Privacy Policy
1. Overview
Atelier Web is committed to respecting your personal privacy and client confidentiality. As a solo boutique web design practice, we only collect information that is strictly necessary to communicate with you, build your website sample, and complete your commissioned projects.
2. Information We Collect
We collect information only when voluntarily provided by you:
- Inquiries & Consultations: When you message us via WhatsApp (+94 74 381 3733) or email, we receive your phone number, name, and any business details you share.
- Project Materials: Brand assets, logos, menu photos, product details, business hours, and addresses supplied for website creation.
- Platform Communications: If you choose to contact or commission us through Fiverr, your account details and order specifications are handled according to Fiverr's Terms of Service and Privacy Policy.
3. Technical & Analytics Data
To ensure our website functions correctly and to understand visitor interest:
- Anonymous Geolocation: We use an anonymous, privacy-friendly IP lookup (via ipwho.is) solely to detect your approximate country and display localized currency estimates in our quote calculator. No precise location is stored or linked to your identity.
- Basic Analytics: We may utilize lightweight analytics cookies to observe aggregate site usage patterns (such as page views, referral channels, and device types). You can dismiss this via our cookie notification banner.
- Marketing Attribution (UTM): If you click an official link from Facebook or social channels, UTM parameters are captured in your session to help us understand which marketing campaign connected you to us.
4. How We Use Client Information
Your information is used exclusively to:
- Build and deliver your requested free concept/sample website.
- Coordinate design revisions, updates, and website launch.
- Provide post-launch maintenance, hosting setup, and technical support.
We do not sell, rent, or distribute your personal contact information or business data to third-party marketers or advertisers.
5. Third-Party Services & Links
Our website connects to third-party platforms to provide core functionality:
- WhatsApp (Meta): For instant client messaging and consultation.
- Fiverr: For international clients seeking escrow payment protection and project milestones (atelier_web_lk).
- Netlify: Static hosting infrastructure for our website and concept previews.
6. Data Security & Retention
We maintain reasonable technical safeguards to protect your business assets and communication logs. Client materials are retained during active project collaboration and archived securely for maintenance purposes.
7. Contact & Questions
For any questions regarding this Privacy Policy or your data, please contact Atelier Web:
- WhatsApp / Direct Phone: +94 74 381 3733
- Online Profile: fiverr.com/atelier_web_lk
- Location: Colombo, Western Province, Sri Lanka